Leslie Graves | Owner/President

Leslie Graves is the owner and founder of Pintler Billing Services, LLC. Established in 2001, Pintler Billing Services was created out of a desire to provide quality medical billing services to Montana health care providers. From the beginning Leslie has focused on customer service and professionalism, and as a result Pintler Billing Services has grown steadily to serve over 50 clients throughout Montana. To maintain this high-quality service, Leslie earned her CAC (Certified Ambulance Coder) credentials and ensured that each of her staff also obtained the certification, along with required continuing education classes each year. She is a member of NAAC (National Academy of Ambulance Coders), HBMA (Healthcare Business Management Association), a member of University of Montana Alumni Association, and a member of the local Chamber of Commerce. Leslie also serves as the Secretary/Treasurer of the MT EMS association (MEMSA).  Leslie pursues all educational opportunities regarding medical billing and the EMS industry that will enhance her ability to provide a quality service to her clients.

Leslie graduated from the University of Montana in 1998 (BA History). She lives in Eureka, Montana with her husband and children, and spends most of her free time with her family, riding horses, cheering on the Eureka Lions sports teams and Griz football team, and enjoying the beautiful Tobacco Valley and surrounding areas.

As more and more healthcare administration services are outsourced to large companies in other states or overseas, Leslie is proud to own a company that employs Montanans and caters to Montana providers on a personal level.

Norma Salminen | Operation & Staff Manager
norma@pintlerbillingservices.com

Norma Salminen joined our team at Pintler Billing Services as the Operations Manager in February 2023.   She brings 30 years of office experience with a background in the real estate/closing/lending industry. Norma provides excellent customer service, attention to detail, and brings strong leadership skills to this position. Being part of a team has always been important to her.

Norma spends a lot of time fishing, camping, jeeping and loves to travel.  She is happily married and together they have 4 adult children and currently 3 grandsons with hopes of many more grand-babies to come.  She says, “I have a son-in-law that is a EMT/Fire Fighter, so being a part of this team, gives me a new perspective on what he does, as well as a greater respect for the services Pintler Billing provides to all the EMS providers.”

Garrett Graves |  Special Projects Coordinator

Garrett Graves is a recent Graduate from the University of Montana obtaining undergraduate degrees in Marketing and Management Information Systems. Garrett just finished his Master’s in Business Administration and completed his college football career after playing in the NCAA FCS National Championship Game in January 2024. He joined Pintler Billing Services in February as the Special Projects Coordinator.

Garrett enjoys the outdoors, fly fishing, and archery hunting in his spare time. Besides being an avid outdoorsman Garrett enjoys running, climbing, lifting, and working on his Harley. He works for Pintler Billing based out of Missoula, MT.

Administrative Team

info@pintlerbillingservices.com

Bethany Libey | Administrative Assistant & Customer Service Specialist

Beth Libey joined Pintler Billing in June 2024 as our Administrative Assistant & Customer Service Specialist. Her background is a bachelor’s degree in criminal justice and she has years of experience in customer service and as a Pharmacy Technician.

Beth moved to Trego in May of 2022 to be with her now husband. She loves living in Trego, MT, and raising her beautiful baby girl. She also has a dog, Zeus, who loves to play outdoors.

Billing Dept.

billing@pintlerbillingservices.com

Jodi Paine | Billing Supervisor

Jodi Paine has been with Pintler Billing Services since 2016 and has a background in office management and accounting. She holds certifications as a Certified Ambulance Coder, a Certified Ambulance Compliance Officer, and a Certified Ambulance Documentation Specialist from NAAC, and is our official Compliance Officer. Her attention to detail and leadership within our office elevates the level of professionalism and excellence that Pintler Billing offers to our clients.

Jodi is a Eureka native. She and her husband have two daughters that keep them busy with their various activities. Jodi enjoys cheering on our local sports teams as well as going camping, swimming, fishing, and boating in the beautiful outdoors.

Cerise Greene | Biller

Cerise Greene joined Pintler as an administrative assistant in 2021 and grew in her position, working to obtain her NAAC certification and become a biller. She has since become an expert in non-emergent transports, and a valued part of the billing team.

Cerise is a native to Eureka and a mom to one daughter, and enjoys hunting, fishing and everything Montana has to offer. She spends her free time hanging out with her family and running bird dogs.

Taylor Richardson | Biller

Taylor Richardson joined Pintler in August 2022 as a NAAC-certified ambulance biller with a background in hospitality.  She moved to Eureka from the Pacific NW in 2011 with her junior high sweetheart so that their kids could grow up in the beautiful outdoors. They have three kids together and have opened their homes to several other children through foster care.

In Taylor’s free time she enjoys boating, crafting, traveling, and whatever sports her kids are currently playing. She stays involved in the community by serving on the board of a local non-profit organization and by volunteering at the schools.

Gracie Bakkila | Biller

Gracie Bakkila joined Pintler Billing Services in 2022 and is a NAAC certified ambulance biller. She brings great attention to detail and teamwork to the billing team. Gracie was born and raised in Montana, and she enjoys cooking, as well as spending time with her family and dog, Kenai.

Cristee White | Biller

Cristee White joined Pintler Billing Services in 2024 and is a NAAC certified ambulance biller.  She has a background in customer service and enjoys helping others.

Cristee moved to the area in 2022 with her husband and their three children to escape the hustle and bustle of city life.  Cristee enjoys the outdoors and in her free time is always busy with kids’ sports, riding her horses, camping, hunting, fishing, and finding new places to visit with her family.

Accounts Receivable Dept.

payments@pintlerbillingservices.com

Josanna Ferguson | AR Supervisor

Josanna Ferguson joined the Pintler team as a biller in June 2020. She has since transferred over to Accounts Receivables and now supervises the department. She holds an Associate’s Degree in Psychology, and has a background in banking. She also holds a certification as a Certified Ambulance Coder from NAAC, since 2020.

In her free time, Josanna enjoys reading, playing with her dogs, and soaking up the sunshine.

Kerrie Tkachyk | AR Specialist | Compliance Officer

Kerrie Tkachyk joined Pintler Billing Services in 2022, is NAAC Certified, a Certified Ambulance Compliance Officer, and specializes in our Accounts Receivable Department.  She has a background in customer service and enjoys helping others.  She loves to challenge insurance and find solutions to problems.  She has always enjoyed working with numbers, which makes her a wonderful addition to our AR team.

She is a native Montanan and is proud to call Montana home.  She and her husband have 3 amazing children who keep them busy and on their toes.  They enjoy all the outdoors adventures Montana has to offer no matter the weather.  They are always busy with kids’ sports, hiking, camping, fishing, hunting, and other various outdoor activities.

Cathy Schwartz | AR Specialist

Cathy Schwartz Joined our team at Pintler Billing Services in October 2022. She has significant work experience in many areas of EMS including years of paramedic work in the large city, rural & mountain stations of central California, community wildland firefighting and a final two decades in Jackson, Wyoming as an ER admissions clerk before jumping off-grid and settling in Montana.

Hiking, kayaking, running, and exploring the wilderness are passions that inspire writing and podcasting. As the oldest member on the crew, Cathy says that she enjoys the energy and inspiration that come from working with this phenomenal team.

Mikayla Goff | AR Specialist | Enrollments Specialist

Mikayla Goff joined Pintler Billing Services in April 2023 with a history of office administrative experience in the insurance industry. Mikayla moved into the Enrollments Specialist position in May 2024 and enjoys working with payers, clients, and the entire Pintler Billing team in this role.

Mikayla is a Eureka native and enjoys spending time with her husband and two dogs. She spends her free time going to mud bogs to cheer on her husband and getting away on the weekends camping.

Lauri Smallwood | AR Specialist

Lauri Smallwood joined our team in October 2023 and is part of our accounts receivable department.  She has a background in bookkeeping and payroll and enjoys helping others.  Lauri was raised in Montana and loves to spend time outdoors with her dog, especially during the fall.

Tara Caruso | AR Specialist

Tara Caruso joined our team at Pintler Billing Services in June 2024 and loves her position as the patient accounts receivables expert.

Tara is originally from North Carolina. Her husband had been a long-time resident of Montana previously.  They decided to move to Eureka, full-time, in 2023. Although they do not have any children, Tara does have an English Mastiff named Odin and considers him as her child.

In Tara’s free time, she enjoys hunting, fishing, and spending time with her husband and dog.

Leslie Biggar | AR Specialist

Leslie Biggar joined Pintler in December 2024 as part of our accounts receivable department. Raised in Eureka, Leslie later moved to Kalispell, MT, where she raised her son. After he grew up, she “retired” from a 21-year career in the lending industry to return to her roots and be closer to her mom and family. She is very happy to be back.

Leslie has two dogs, Bella and Lucy, and loves working in her yard during the summer. She also enjoys spending time with family and friends.